Terms and Conditions
1. Rules of Conduct
By using the Natural Hair Service website and social media, you agree to the terms and conditions and business policies.
You agree that there will not be any attempt to undermine the integrity of Natural Hair Service.
You agree that you will not attempt harm to the hairdresser/hair stylist/hair braider, and you must lock away pets, animals when the hairdresser/hair stylist/hair braider is present.
Natural Hair Service will not tolerate any abuse at any point and seek to resolve issues of any reported problems.
2. Mobile Booking Appointments
Whenever there is adverse weather conditions i.e snowfall, heavy rain, weather conditions, transportation is limited.
Natural Hair Service has the right to booking cancellations.
Book your appointments online using the booking form and agree to the terms and conditions. Natural Hair Service will contact you when you contact us.
You agree male clients must have a female present during the hair appointment.
Any child under 18 must have their parents or guardian at present during the hair appointment.
You agree permission to application of products on your hair.
Each service or product order is itemised and you will receive a confirmation.
3. CHANGES FROM THURSDAY 27TH JANUARY 2022.
Clients
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From 27 January, there is no longer a legal requirement to wear a face covering. People are still advised to wear one in crowded indoor spaces where they may come into contact with people they do not normally meet.
Natural Hair Service
Preventative and safety measures using some Personal Protective Equipment (PPE). We practice to use hand sanitiser and disposable items i.e. gloves, apron, cape, and other.
4. Shop
Natural Hair Service promotes healthy hair growth.
The service uses natural and essential oils and products.
You agree to products and services from Natural Hair Service are sold as advertised and sold as seen. Items can be added to cart when booking your service.
We are linked to the Forever Living website https://shopnow.foreverliving.com/gbr/en-gb/products
5. Methods of Payments
Upfront Payment is required for all bookings. Payment can be made via Card/ Paypal/Bank transfer BACS payment
Pay down: 2 down payments can be deposited within 48 hours.
Manual Payment:
Bank transfer BACS payment.
via BANK TRANSFER:
Natural Hair Service,
Barclays Bank,
Sort code: 20-07-82,
Account number: 63740153
6. Cancellation/Reschedule/Refund
Whenever there is adverse weather conditions i.e snowfall, heavy rain, weather conditions, transportation is limited.
Natural Hair Service has the right to booking cancellations.
At least 48 hours notice is required for any cancellation.
If the client has made full payment the client get back 50% refund but if cancellation was never reported, the client looses full payment.
7. Your file and contents
Clients under 18 years old must have a parent or guardian's consent to book an appointment.
Privacy Notice
According to the GDPR General Data Protection Regulation, your data will be stored safely and used at the individual’s request.
We would like to contact you with information on services, projects, and offers on other products which may be of interest to you.
The information may be private and confidential with attachments intended only for the use of the individual to whom it is addressed. If you are not the addressee you may not copy, forward, disclose or use any part of it. If you have received this message in error, please delete it and all copies from your system and notify the sender immediately by return email.
Your personal is used only for client records/history of the services at Natural Hair Service as well as for future services. Your data will not be given to any other company or third party.
Natural Hair Service is fully compliant with payments taken. Data provided using our online booking and invoicing system is not shared with any third party.
Photographs or videos are used for marketing purposes only and verbal/written consent is obtained before taking and sharing the video/photograph online.
Client records are used mainly for contact booking appointments, discounts providing marketing material that you have agreed to receive, by our data protection policy, and services such as product orders from clients.
You agree Natural Hair Service/Community Service cannot be held responsible for any resulting loss or damages of any nature whatsoever and however arising. You acknowledge and agree to release from liability for risks connected, accidental injury or illness that may be incurred as a result of a provided service. You agree to disclose anything we should know about.
You agree to keep your records held by Natural Hair Service updated so you can be contacted in the event of any change relating to your appointment.